The Motor Ombudsman’s online Knowledge Base is five years old. Accessible on every page of the Ombudsman’s website, TheMotorOmbudsman.org, the Knowledge Base was introduced in January 2019 to help consumers find answers to frequently-asked questions, and information in relation to buying and owning a car. During the last half-decade, the Knowledge Base has grown to 11 different categories … [Read more...]
Newslines 6 February: The Beatles Minis on show
Later this month The London Classic Car Show will celebrate the 60th anniversary of the Mini Cooper S in chart-topping style when all three surviving Minis originally owned by the Beatles are reunited for the very first time in 55 years. This once in a generation display at Kensington, Olympia over the 24-26 February weekend, features the famed Minis of George Harrison, Paul McCartney and Ringo … [Read more...]
Government continue backing for EV knowledge training
The Government will continue support for NFDA’s Electric Vehicle Approved accreditation scheme until the end of the financial year in April 2023. The EVA accreditation scheme was developed in 2019 by the National Franchised Dealers Association to encourage retailers to enhance their expertise in the electric vehicle sector and support consumer confidence as the market moves towards EVs. The EVA … [Read more...]
Rising use of on-line motor disputes service
The Motor Ombudsman has recorded in excess of 12,000 searches and 25,000 article views on its Knowledge Base during the first quarter of this year. The online tool was launched in January as part of the body’s focus to make it quicker and simpler for motorists to resolve queries and complaints when buying and running a car, prior to formally raising a case with The Motor Ombudsman. Using the … [Read more...]