The Motor Ombudsman’s online Knowledge Base is five years old.
Accessible on every page of the Ombudsman’s website, TheMotorOmbudsman.org, the Knowledge Base was introduced in January 2019 to help consumers find answers to frequently-asked questions, and information in relation to buying and owning a car.
During the last half-decade, the Knowledge Base has grown to 11 different categories addressing key stages of the vehicle purchase and ownership journey, and hosts a comprehensive library of over 200 bite-sized and easy-to-digest Q&A-style articles, which have received over 1.8 million views, equating to in excess of 1,000 every day.
