The Motor Ombudsman’s Knowledge Base online resource designed to make it quicker and easier for motorists to resolve their query or complaint in relation to buying and owning a car prior to submitting a dispute, has achieved the milestone of one million views since launching in January 2019. Accessed via the ‘Find an answer’ button at the top of every page of TheMotorOmbudsman.org website, the … [Read more...]
Next VW Amarok revealed and it’s diesel only
Volkswagen will launch its new Amarok pickup later this year. It will feature the latest driver assistance systems in its sector and offer greater comfort with added off-road ability thanks to higher ground clearance. As powerful as ever: the new pick-up from Volkswagen Commercial Vehicles in Hannover once again boasts a V6- TDI. This will not just delight existing Amarok fans – it will win … [Read more...]
Newslines 17 February
Pricing and specification for the Mazda2 Hybrid has been announced. Arriving in the UK in May, and available to order now, the Mazda2 Hybrid will be offered across three trim grades: Pure, Agile and Select with prices from £20,300 as a result of a joint venture with Toyota, who will make the car and badge it as a Mazda. Kia UK Limited has won the Feefo ‘Gold Trusted Service’ award for a … [Read more...]
Used cars bounce back led by hybrids
The UK’s used car market grew by 11.5% to 7,530,956 transactions in 2021, according to the Society of Motor Manufacturers and Traders. It reported 777,997 more cars changed hands than in 2020, a year which was even more badly affected by Covid lockdowns and unsettled consumer and business confidence. Despite this growth, the 2021 performance was still -5.5% below the pre-pandemic five-year … [Read more...]
Lovers are turned off by electric cars
With Valentines Day in mind, National Tyres and Autocare surveyed 1,000 of their customers to find out their turn off’s when it comes to someone else's vehicle and the way they drive. Nearly half of respondents told us that if they discovered that their date drove an electric or hybrid car, it would not give off a good impression. In fact, 41.3% of drivers said they would prefer that their date … [Read more...]
Newslines 11 February
Suzuki GB PLC has updated its Approved Used Car Programme which provides a more structured and clearer process in helping customers find their car of choice. Suzuki was voted the best Automotive brand in the Summer 2021 UK Customer Satisfaction Index which emphasises the strong relationships that the 150 strong dealer network has with its customers – both new and existing and customers browsing … [Read more...]
Used Volvos direct from manufacturer
Volvo Car UK has taken a motor industry lead with the launch of the UK’s first online platform for the sale of approved used cars, direct from the manufacturer. Volvo Cars Selekt Direct allows consumers to search for, select and pay for the premium Volvo Selekt approved used car they want in a full, end-to-end service that is both convenient and secure. Designed for ease, speed and pricing … [Read more...]
EV sales offer hope as new car market staggers
New car registrations in Wales rose the most in mainland Britain last month, according to figures from the Society of Motor Manufactuers and Traders. Welsh showrooms saw 4,166 new cars leaving in 2022 compared to 2,654 as the year started in 2021, a 56.97% jump. The latest figures from the SMMT show that 115,087 new cars were registered in January, some 24,838 more than the same month last year, … [Read more...]
£10,700 average claim by motorists for EV complaints
Dealers and software are failing buyers of electric cars, says The Motor Ombudsman. It's dedicated to the automotive sector, and has reported that a third (33%) of disputes submitted by consumers in relation to the purchase or ownership of an electric vehicle, to its dispute resolution service in 2021, were due to an issue at the point of sale, or because of the customer service they had … [Read more...]
New Aston Martin DBX707 will boost Welsh plant
A new high performance 193mph Aston Martin DBX will go into production in the company’s St Athan, South Wales plant. The introduction of the new generation luxury SUV will boost work at the plant two years after it opened in December 2019 to make their first SUV. The newcomer builds on the qualities of the original DBX with the 4.0V8 engine boosted to 707ps and 900Nm with upgraded, faster … [Read more...]