The Government introduced the Public Charge Point Regulations (PCPRs) 2023 to “ensure that the experience of consumers using public charge points across the UK is consistent and positive”.
Since November 2023, owners and operators of public charge points in the UK have been required to display the maximum price of a charging session. Starting November 24, 2024, they will need to comply with four additional regulations for eligible charge points:
- New public charge points of 8kW+ and all existing charge points of 50kW+ must support contactless payment.
- Ensure 99% reliability for rapid charge points.
- Provide a free-to-use 24/7 helpline.
- Use the Open Charge Point Interface (OPCPI) for greater accessibility.
Additionally, from 2025, charge point operators will be required to allow drivers to connect via at least one roaming provider. These regulations are vital for EV-operating fleets to ensure that public charging points can reliably support operational demands, particularly for those making long-range journeys.
Progress and Challenges: A snapshot of local authorities
Drax contacted 210 local authorities across the UK, and of the 90% that responded, nearly half (47%) reported they were fully compliant. More than one in five (21%) admitted to zero compliance, while fifty local authorities cited challenges such as funding gaps and technical hurdles.
Adam Hall, Director of Energy Services at Drax Electric Vehicles, said, “These findings highlight both progress and opportunity. Councils are working hard to modernise their EV infrastructure, but barriers continue to exist.
“Bridging these gaps is essential to not only build confidence in the UK’s EV growing market but also help make the transition smoother for businesses and fleets who rely on a reliable public charging network.”
Regional disparities showcase the scope for growth
While the data is very promising, it reveals disparities in compliance across UK councils.
- England: Leading the charge, over half (56%) of English local authorities with data reported full compliance. However, 22 councils cited challenges such as funding limitations and contactless payment issues, which was attributed to factors like the age of the chargers and signal strength.
- Wales: Mixed results show 43% are fully compliant, while 43% are entirely non-compliant. However, all councils are working towards compliance and have outlined plans, demonstrating their commitment.
- Scotland: Only 24% of responding councils are fully compliant. Twenty councils (out of the 31) highlighted barriers such as outdated infrastructure, underscoring the need for investment.
Naomi Nye, EV Charging Expert at Drax Electric Vehicles, added, “The regional differences highlight the need for greater collaboration and support to ensure that no council is left behind in building a robust charging network.
“These differences also impact businesses and fleets, who depend on equitable access to reliable charging infrastructure, regardless of location.”
Among the 20,979 public charge points operated by responding councils, 58% are fully PCPR-compliant.
