Motorists in Wales appear to be the most loyal as 44% wouldn't change garages under any circumstances. Londoners are the most price sensitive with more than four out of five (82%) admitting they would switch to another garage if it was cheaper. Just one in 12 (8%) drivers will try a new garage for a service or MoT, but when it comes to tyres motorists are more willing to put loyalties to one … [Read more...]
Retail
Wireless in-car charging is just around the corner
Delphi Automotive will display its Wireless Device Charging System at the US Consumer Electronics Show this week. Currently under development, the system transmits power over distance to deliver a charge without precise positioning of the electronic device receiving the charge. It would eliminate the clutter, inconvenience and distractions associated with multiple charging cords in the vehicle … [Read more...]
New car lines
Jaguar's highly successful XF sports saloon is now available with a dramatic new appearance pack for customers who want their Jaguar to make an even stronger visual impact. The exclusive new Black Pack brings an added sense of power and purpose to the sought-after XF range, and follows closely in the wheel tracks of a similar option on the XK sports car which has aroused huge interest since … [Read more...]
Payback for motorists who report on garage servicing
Motor Codes, has launched a national campaign to make the country's garages better by gathering feedback from customers. As part of the campaign, those providing feedback could win up to £500 against the cost of their last service or repair. "Motorists need confidence in where they take their car for service and repair work, so by gathering feedback and using it to make improvements, garages … [Read more...]
Good garage guide is given thumbs up
Research shows that 93% of motorists would recommend that friends and family use one of Motor Codes’ 6,200 nationwide garages. The findings set out by the regulatory body demonstrate the significant impact the Code has on the customer experience, with subscribing garages averaging 92% overall satisfaction in customer surveys. Sampling over 3,700 people, the survey questions, set out in … [Read more...]
Reminder service to keep MoT Test Certificates updated
More than 767,000 people miss their MOT test each year, risking up to £1,000 in potential fines, but now Motor Codes has the answer. The Motor Codes MOT and Service online reminder tool is a simple and reliable facility that ensures car owners never miss their annual MOT or service again. “Over 23 million MOTs are carried out each year and the reminder tool at motorcodes.co.uk is an easy to … [Read more...]
Good or bad garage guide can help drivers decide
On a daily basis, over 6,200 Motor Codes garages up and down the nation go above and beyond the call of duty to keep their customers happy. Now, Motor Codes has developed a checklist for motorists to help them identify if their garage is a shining star or a rusty rip-off. Stuart White, voted the UK’s top technician and owner of Surrey-based Motor Codes garage ‘Complete Car Maintenance’, … [Read more...]
Customer care is key to keeping business and profits booming
Pleasing customers, generating loyalty, encouraging repeat custom and ultimately driving profits are vital elements in building the best service and repair business. Following its successful Golden Garages campaign that saw 9,000 members of the public voting for thousands of garages across the country, Motor Codes has compiled a selection of top tips for being the best. “Standing out from … [Read more...]
Cardiff garage among top ten in UK
Motor Codes has revealed the top ten garages in the UK as voted for by British motorists. Today sees the close of the second round of public voting as this nationwide competition - Golden Garages - approaches its climax to find the best local garage in Britain. Over 8,000 motorists have voted for their favourite local garage, with the final ten named online at: www.goldengarages.co.uk. • … [Read more...]
Five Welsh garages picked as among best in UK
Three Cardiff garages, one in Barry and another in Haverfordwest have been voted as among the UK's best. Motor Codes - the government-supported regulatory body for the motor industry - announces the nation's Top 50 service and repair garages after three weeks of voting by British motorists. Motorists in the UK have nominated their Top 50 garages in the UK for car servicing and repairs. The … [Read more...]