A new Government-backed car MOT and Service business was launched online this week with nearly 40 approved in Wales Approved Garages has over 350 industry approved garages throughout England, Scotland and Wales, with more garages joining every day. The simple online service allows customers to quickly find their nearest reputable garage for all their vehicle requirements, specialising in … [Read more...]
If you are looking for a garage which will treat you fairly and charge you reasonably, you can search the data base of businesses which have signed up for the Motor Industry Code of Practice.
It covers new cars, service and repair as well as warranty provision and operation.
There is a free post-code based search of garages near you, a telephone help line, and you can complain if you feel you have not been treated as you would expect from one of the businesses which has subscribed to the Code of Practice.
Two Welsh garages are in Britain's top 20. Toyota World Bridgend has been voted best franchised garage and the independent honour has gone to A1 Motorcare of Rumney, Cardiff, after customers rated them the best in Wales. Motor Codes, the operator of government-backed codes of practice for the motor industry, has revealed the 20 most trusted garages in the UK, as nominated by the … [Read more...]
Citizens Advice is warning consumers to be on the lookout for problem motors after dodgy used cars bought from independent dealers topped the list of the ten most complained about consumer issues between April and June of this year. There were over 12,000 complaints about second hand cars bought from independent dealers - 8 per cent of all cases the Citizens Advice consumer service dealt with … [Read more...]
Motorists in Wales appear to be the most loyal as 44% wouldn't change garages under any circumstances. Londoners are the most price sensitive with more than four out of five (82%) admitting they would switch to another garage if it was cheaper. Just one in 12 (8%) drivers will try a new garage for a service or MoT, but when it comes to tyres motorists are more willing to put loyalties to one … [Read more...]
Jaguar's highly successful XF sports saloon is now available with a dramatic new appearance pack for customers who want their Jaguar to make an even stronger visual impact. The exclusive new Black Pack brings an added sense of power and purpose to the sought-after XF range, and follows closely in the wheel tracks of a similar option on the XK sports car which has aroused huge interest since … [Read more...]
Motor Codes, has launched a national campaign to make the country's garages better by gathering feedback from customers. As part of the campaign, those providing feedback could win up to £500 against the cost of their last service or repair. "Motorists need confidence in where they take their car for service and repair work, so by gathering feedback and using it to make improvements, garages … [Read more...]
Research shows that 93% of motorists would recommend that friends and family use one of Motor Codes’ 6,200 nationwide garages. The findings set out by the regulatory body demonstrate the significant impact the Code has on the customer experience, with subscribing garages averaging 92% overall satisfaction in customer surveys. Sampling over 3,700 people, the survey questions, set out in … [Read more...]
More than 767,000 people miss their MOT test each year, risking up to £1,000 in potential fines, but now Motor Codes has the answer. The Motor Codes MOT and Service online reminder tool is a simple and reliable facility that ensures car owners never miss their annual MOT or service again. “Over 23 million MOTs are carried out each year and the reminder tool at motorcodes.co.uk is an easy to … [Read more...]
On a daily basis, over 6,200 Motor Codes garages up and down the nation go above and beyond the call of duty to keep their customers happy. Now, Motor Codes has developed a checklist for motorists to help them identify if their garage is a shining star or a rusty rip-off. Stuart White, voted the UK’s top technician and owner of Surrey-based Motor Codes garage ‘Complete Car Maintenance’, … [Read more...]
Pleasing customers, generating loyalty, encouraging repeat custom and ultimately driving profits are vital elements in building the best service and repair business. Following its successful Golden Garages campaign that saw 9,000 members of the public voting for thousands of garages across the country, Motor Codes has compiled a selection of top tips for being the best. “Standing out from … [Read more...]