Franchised car dealers have been rating their manufacturers in the annual survey. An analysis of the ‘overall average score’ across all questions of the survey (6.4) put Lexus at the top with 9.2 points out of 10, followed by Mercedes (8.4) and Kia (8.4). The bottom of the table saw Fiat (3.7), Abarth (4.4), and Alfa Romeo (4.7), which is bad news for the parent Stellantis group. Sue Robinson, … [Read more...]