Dealers and software are failing buyers of electric cars, says The Motor Ombudsman. It's dedicated to the automotive sector, and has reported that a third (33%) of disputes submitted by consumers in relation to the purchase or ownership of an electric vehicle, to its dispute resolution service in 2021, were due to an issue at the point of sale, or because … [Read more...]
Used cars’ sales booming, says industry
The UK’s used car market grew 108.6% in the second quarter of 2021 according to the Society of Motor Manufacturers and Traders. Some 2,167,504 vehicles changed hands, up 6.6% on 2019 pre-pandemic levels, the best Q2 performance and almost the best quarter ever for the used car market. The increase tracks the country’s gradual emergence from lockdown, as … [Read more...]
Newslines 1 June
cinch reports there’s been an unprecedented upsurge in searches for convertibles from ever-optimistic Brit car buyers looking to purchase a car that will allow them to literally feel the wind in their hair and the sun on their face. From 4 January to 26 April, cinch saw a 303% increase in convertible car views, with views steady ever since and last week … [Read more...]
Newslines 5 March
With staycations booming this year, an invaluable new publication is the Caravan and Motorhome Club Buyers Guide 2021, which is full of information about the latest and most innovative motorhomes and campervans new to market. An independent, expert and knowledgeable panel carried out full technical specification, design, use of space and usability reviews … [Read more...]
UK car sales hit 50 year low
Pressure is mounting for new car prices to be slashed after sales plunged to their lowest for 50 years in January. Buyers who cannot visit showrooms during lockdown and who are concerned about jobs and income have put the brakes on business and now manufactuers face fines if they cannot reduce their fleet average this autumn. More sales have moved on-line … [Read more...]
Tradelines 27 January
Bucking the UK trend in falling sales, the UK’s fastest-growing car brand shows no signs of slowing down as MG Motor gears up to increase its network to at least 130 dealers by the end of 2021. With a range now encompassing six models and a rapidly growing reputation for offering affordable EVs for everyone, the brand has seen 28 new sites join its … [Read more...]
Buyers urged to question finance and commission rates
One third (34%) of British consumers expect car dealers to earn commission on vehicles bought on finance, and a further 28% don’t mind so long as they’re informed, according to new research from Close Brothers Motor Finance. This news comes as the FCA introduces new regulation for the motor finance industry, which comes into force on 28 January. The … [Read more...]
Plug pulled on sales of new Ford Kuga PHEV
By David Miles Ford has pulled the plug on sales of the its new Kuga PHEV. Four car fires have been associated with the battery pack during charging and it’s believed some 27.000 models around the world could be affected. The plug-in hybrid SUV arrived in showrooms only recently and proved popular, accounting for 50% of Kuga’s European sales for the … [Read more...]
Virus spreads change through dealerships & buying
The lasting effects of how Coronavirus-19 will spread its impact through the motor industry and selling cars cannot be known, but for many it has merely sped up the changes we have witnessed over a decade, writes Robin Roberts. In a social media post this week, Lamborghini said it was never going to display at a motor show again but would instead … [Read more...]
Top tips for dealers to safely reopen
The motor retail industry is preparing to get back to business, with car dealerships beginning to open their showrooms. But times have certainly changed over the last few months, business as usual is different and companies will need to navigate what the ‘new normal’ looks like. There’s no doubt that it will be a very different retail … [Read more...]
