ATS Euromaster has launched a web app for drivers to book mobile tyre work on their fleet vehicles in real time.
According to ATS Euromaster it is the first publicly available app that provides this service and follows nine months of research and live trialling.
The tyre and maintenance provider already offers mobile tyre fitting to its customers but says the new app will enhance the customer experience thanks to the greater visibility and certainty on booking times the new app allows.
Currently, fleet drivers of ATS Euromaster customers phone its call centre and bookings are handled manually. With the new web app, drivers can choose a slot that meets their own timescales, Emergency or Standard scheduled appointments, with calendar availability shown in real time.
SMS messaging or emails provide improved communication with the driver offering updates on job progress and ETA.