Broad Street Motors Abersychan and FRF Motors Bridgend are the best garages in Wales, according to their users. The independent dealer and repairer and franchised businesses have won the Wales area award in the national Motor Codes survey. FRF Toyota said, “Our Fixed Price Servicing and Fixed Price Repair Programmes, provide transparent and competitive pricing for your vehicles needs and our … [Read more...]
If you are looking for a garage which will treat you fairly and charge you reasonably, you can search the data base of businesses which have signed up for the Motor Industry Code of Practice.
It covers new cars, service and repair as well as warranty provision and operation.
There is a free post-code based search of garages near you, a telephone help line, and you can complain if you feel you have not been treated as you would expect from one of the businesses which has subscribed to the Code of Practice.
Motor Codes, the Trading Standards-approved garage network, has opened its Garage of the Year. The car industry watchdog has been gathering online reviews from customers of its 8,000 Trading Standards-approved garages at a rate of 10,000 per month and the results paint a positive picture for car owners. About 95% of Motor Codes customers would recommend their approved garage to friends and … [Read more...]
Motor Codes has increased the support for car owners with the Trading Standards Institute approving its Vehicle Warranty Products Code. Motor Codes already runs approved codes relating to new cars and car servicing and is a partner of Citizens Advice, last year securing over £400,000 in refunds for callers to its advice line. The move paves the way for creating a one-stop advice shop for … [Read more...]
Increasingly complex electronics are making cars more prone to expensive breakdowns, according to automotive specialist, Warranty Direct. Electrical faults have increased by two thirds (66%) over the last five years, according to the firm’s unique Reliability Index (www.reliabilityindex.com) and analysis of cars aged over three years. Electrical faults are the most common across all cars on … [Read more...]
With cold weather just around the corner, the Good Garage Scheme is encouraging motorists to get their cars professionally checked to ensure they are safe and reliable in the winter months ahead. Good Garage Scheme workshops across the UK are offering a Winter Check to help protect vehicles and reduce the risk of accidents, costly repairs and breakdowns. Not having your car professionally … [Read more...]
Bringing a huge boost for consumer protection, Motor Codes has announced a 45% surge in its independent garage subscriber-base, taking the number of formally-endorsed local businesses to more than 2,000 across the UK. Coupled with its 5,600-strong network of main dealers, all subscribed to the same clear-cut customer service standards and transparent online ratings regime, Motor Codes offers a … [Read more...]
Mazda’s commitment to delivering first class customer service is being underlined through its link with Motor Codes which encourages every customer to record their level of satisfaction with service and repairs – for display online at motorcodes.co.uk. “The collaboration with Motor Codes emphasises Mazda’s strong ethos of transparency for customers. Through public feedback to Motor Codes we hope … [Read more...]
The Trading Standards Institute-approved garage scheme has released half-yearly results from its advice line service. Figures show an exceptionally low level of consumer detriment amongst new car buyers and car servicing customers of Motor Codes subscribers. From a combined total of 424 FastTrack and standard conciliation cases (the free mediation services offered by Motor Codes), in the first … [Read more...]
A third of motorists admit to driving without a valid MOT The Society of Motor Manufacturers and Traders surveyed 1,000 UK motorists and found that, of those that have driven a car without a valid MOT, 67% admitted driving for up to a week before the retest, 24% for up to a month, 7% for up to six months and 2% for more than six months. By driving without an MOT, motorists risk fines of up to … [Read more...]
The search for the UK’s best young automotive technicians has entered its final phase with the announcement of the finalists in the Institute of the Motor Industry’s SkillAuto competition, who will compete for gold at the UK Skills Show in November. Six Autopaint and Autotech and seven Autobody competitors will advance to the final at the Birmingham NEC. Around 100,000 people are expected to … [Read more...]