More than one in three (35%) people buying a car from the RAC Dealer Network are opting to extend the standard warranty, new data from JudgeService shows. The results, compiled from more than 17,000 customer surveys completed across the 1,400 dealers who are part of the network, also shows that 57% say that the presence of the RAC brand had a positive … [Read more...]
IM Group lifeline for Mitsubishi owners & dealers
Mitsubishi owners and dealers in the UK have been given a parts and warranty lifeline by Midlands-based International Motors. International Motors Ltd is in advanced discussions to take over the Mitsubishi Motors UK after-sales business in the autumn, pending the completion of a successful due diligence process which is currently well underway after … [Read more...]
AA rely on WMS Group warranties
AA Cars has appointed the award-winning WMS Group as their new warranty provider in a move targeted to shake up the used car warranty market. An initial five-year deal will begin on 1 April 2020, where WMS will be responsible for the administration and claims handling of all add-on products under and affiliated to the AA Warranty brand including the Dealer … [Read more...]
Warranty worries over technology and responsibility
New technology and parts sharing is posing a tough challenge for vehicle makers to decide on warranty cover. Warranty and quality specialists from automotive suppliers met at the 2018 CLEPA Warranty Conference in Frankfurt, to discuss the future challenges in managing warranty in the future and the headline of the conference was “Warranty in a digital … [Read more...]