As families head home from holiday over the weekend and back to school and work, Green Flag is predicting around 73,398 breakdowns and 132,644 calls on UK roads between Friday 30th August and Monday 2nd September or to 13 breakdowns per minute over the course of the weekend. Lucy Davies at Green Flag said, “As many people head back home after a long holiday … [Read more...]
Dealers disappointing customers with servicing – J D Power
Dealers are letting down customers and their brands with poor communication when it comes to servicing, according to the J.D. Power 2019 UK Customer Service Index Study released today. While some brands stand out for good communication, others are missing opportunities to build trust, relationships and satisfaction. Sizable gaps exist between how … [Read more...]
Newslines 25 March
Hyundai has announced UK pricing for NEXO, the company’s 2nd generation hydrogen fuel cell electric vehicle which is available to order directly from Hyundai Motor UK. The £65,995 NEXO brings the very latest in hydrogen fuel cell and electric powertrain technology, with a range of up to 414 miles and it joins Kona Electric and IONIQ Electric as … [Read more...]
Tradelines 30 January
Suzuki GB PLC has been ranked as the best car brand in the Institute of Customer Service’s UK Customer Satisfaction Index (UKCSI) for January 2019. A national measure of sentiment across the country, the research asks 45,000 consumers to rate their experiences of dealing with nearly 260 different companies across 13 sectors, including those in the motor … [Read more...]
SUVs to seriously consider this year
It is supposed to be the bleakest day of the year after the holiday break and bills start to arrive, but Data company HPI has compiled a select list of used compact SUVs which could lead to happy motoring in 2019. Senior valuations editor Mark Bulmer has identified five SUVs that perform well and also represent excellent value for money, making them a … [Read more...]
Wales’ famous five continue the Suzuki story
Five dealers in Wales have been celebrated during the annual awards by the Japanese importer. Suzuki GB PLC announced its “Dealers of the Year” for 2018 at a ceremony during its recent annual dealer conference in Budapest, Hungary. The prestigious black-tie event recognised the outstanding achievements by dealerships within the vehicle manufacturer’s … [Read more...]
Sunday drives: Unsettling ride for motor industry
Seated at my keyboard responding to a request to write a review of the year from the 100 or so new or updated cars we have tried and tested this year, it’s difficult to know where to begin, says David Miles. 2018 started on a poor note with the fallout from the Volkswagen Group emissions scandal still continuing and it seems other brands were guilty … [Read more...]
Mid-week motoring: Suzuki Vitara upgraded
On sale early in 2019, although UK order books were opened in September, is the upgraded Suzuki Vitara with mild styling updates but more notable are new engine options and specification upgrades, says David Miles. Priced from £16,999 to £25,649 the nine variant 2019 model line-up sees 1.0-litre and 1.4-litre Boosterjet turbocharged petrol engines … [Read more...]
First drive: New Suzuki Jimny
You’ll be lucky, very lucky, to get behind the wheel of the new generation Suzuki Jimny, says David Miles. Dale Wyatt, Director of Suzuki Automobiles in the UK said this week at the press launch for the new Jimny small SUV, “The new Jimny is the most irritating car I’ve launched. Why? Because demand is outstripping supply. “We received over … [Read more...]
Welsh motorists go on bonanza buying spree
Welsh car dealers enjoyed a bonanza buying month in August. New car registrations in Wales shot up 42% compared to August 2017, while in the UK as a whole they climbed about 23%. Almost 3,200 new cars went through Wales dealerships compared to 2,200 in August 2017. The rest of the UK averaged a 23.1% rise and the total in GB touched 93,700 over … [Read more...]
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