The percentage of dealers’ looking to recruit across all business areas is significantly up from Q2 this year, reports the National Franchised Dealers Association.
In particular, 77.5% are seeking to recruit sales executives over the next three months and the same percentage intend to employ technicians. Additionally, 67.5% intend to hire service advisors.
Employee engagement: all dealers who engaged with the survey perform employee engagement activities, with 75% of respondents undertaking them annually or more frequently.
Performance development reviews: the majority of dealers (72.7%) undertake performance development reviews at least once a year.
Apprenticeship levy and apprentice recruitment: 75% of dealers who responded to the survey plan to use the funds from the apprenticeship levy in the next 12 months. Dealers’ intentions to recruit apprentices over the next three months are encouraging: 67.5% are looking to recruit apprentice technicians (compared to 36.9% in Q2 this year), 35.0% sales apprentices (9.2% in Q2 2021) and 22.5% bodyshop apprentices (as opposed to 7.7% earlier this year).
Sue Robinson, NFDA Chief Executive, said, “The latest findings of our HR survey revealed a number of positive trends within the employment sector, with dealers intending to hire across all business areas.
“The challenges faced by businesses over the past months indicated the need for employers to communicate more frequently with staff and it is encouraging to see the majority of dealers undertake employee engagement activities and performance reviews on a regular basis.”