Motorists' complaints about electric vehicles and dealers selling them are rising, reports The Motor Ombudsman. The latest increase may be put down to a greater number of consumers getting behind the wheel of pure battery-driven models, and the cost of living crisis driving more individuals to recoup financial losses, as pressures on household … [Read more...]
Buyers better protected from 31 July
The new FCA Consumer Duty will come into force on 31 July. The Financial Conduct Authority intends for the new Duty to increase levels of consumer protection in retail financial services markets, whilst aiming to promote a healthy environment for firms to thrive. The new Duty will not be a tick-box exercise or be about introducing new processes and … [Read more...]
RAC service plan and mobile mechanics
Hard-up Welsh drivers are the most likely in Britain to do their own servicing, they have told the RAC. Cost-of-living pressures have forced almost a quarter of drivers (23%) to either put off getting their vehicles serviced or do it themselves with or without the help of a friend or family member, a new survey of 2,000 UK drivers by the RAC has … [Read more...]
On-line car sales falling out of favour
The latest sales push by car makers to sell direct to buyers under an agency agreement is likely to face resistance in the market, according to results of a survey by Go.Compare. It found that 46% of buyers say they are reluctant to purchase from a car sales website because they like to see the vehicle in person before they buy it. The insurance comparison … [Read more...]
Van replacements extending, say AFP
Some van fleet operators are discovering that replacement cycles can be stretched to up to eight years without encountering major problems, the Association of Fleet Professionals is reporting. Paul Hollick, chair at the industry professional body, said that a range of new skills had been developed by fleet managers that were making these longer cycles … [Read more...]
Citroen, Land Rover and Tesla “least reliable” – survey
Land Rover Discovery is the most unreliable used car, motorists have told What Car? Magazine. The 2004-2017 model scored just 47.8 per cent in the 2023 What Car? Used Car Reliability Survey, of 25,000 vehicle owners. Worst brand was Citroen and its Stellantis Group stablemates Peugeot and Fiat did little better. The most reliable used car in the survey … [Read more...]
Fleets facing quagmire of charging costs
Electric vehicle charging is replacing maintenance as the most onerous day-to-day managerial task facing many fleet managers, says the Association of Fleet Professionals. Chair Paul Hollick explained that in terms of working to maximise operational efficiency and minimise costs, feedback from members showed that charging was taking up huge amounts of … [Read more...]
Logistics UK backs private CV testing
Britain's transport professionals are backing a move to privatise CV testing and licensing to speed up a historical struggling Government-run system. Logistics UK has supported the move to allow Earned Recognition (ER) operators to either carry out their own MOT testing on vehicles and trailers or delegate the responsibility to their third-party maintenance … [Read more...]
Creating order out of chaos
The vital role the remarketing sector is playing in the electric vehicle transition needs to be more widely recognised and supported if it is to succeed, says the Vehicle Remarketing Association. Philip Nothard, VRA chair, said without an efficient and properly functioning EV service, logistics, storage and remarketing industry to support the volumes of … [Read more...]
Trade Centre profits fall despite soaring sales
Trade Centre Group profits more than halved last year. Figures filed at Companies House, Cardiff for 2022 show the used car supermarket group with showrooms at Neath and Cardiff saw profit before tax collapse 62.9 per cent from £18.6m in 2021 to £6.9m in 2022. The group has other outlets in Coventry, Rochdale, Rotherham, Wednesbury and Birmingham and sold … [Read more...]
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