More may need to be done to educate the rapidly rising number of PCP customers about the condition in which their lease car should be returned, says Glass's. The vehicle data provider says that it is receiving notable anecdotal evidence from the trade that some customers are shocked to find that there are potential financial implications surrounding the … [Read more...]
Retail
Buyers now better protected with industry code
Motor Codes has announced the introduction of the new Industry Code of Practice for Vehicle Sales. The Code has been added in response to the growing number of enquiries received from car buyers since the arrival of the Consumer Rights Act and Alternative Dispute Resolution (ADR) legislation last October. The Citizens Advice Bureau also reported that, … [Read more...]
Dept of Transport is failing future Britain, say MPs
The Department for Transport needs a clear strategy to increase the use of ultra-low emission vehicles, reduce air pollution and so that it can meet decarbonisation and air quality targets, Britain's Environmental Audit Committee says in its report. Mary Creagh MP, Chair of the Committee, said, "The uptake of ultra-low emission vehicles like electric … [Read more...]
Newslines 9 September
Ken Skates, Wales Cabinet Secretary for Economy and Infrastructure welcomed the completion of a recent phase of work to improve the A55 tunnels. Lighting improvements between junctions 16 and 17 were carried out as part of Welsh Government’s £42 million investment in the safety and resilience of the tunnels and the Cabinet Secretary was keen emphasise … [Read more...]
EC toughens stance against Volkswagen
The European Commission is tightening screws on Volkswagen this week. The European Commission has found that Volkswagen Group broke consumer laws in 20 European Union countries by cheating on emissions tests, German daily Die Welt reported, citing Commission sources. Among them are the Consumer Sales and Guarantees Directive -- which prohibits … [Read more...]
Drivers confused over AdBlue in new diesels
Some fleet drivers are seeing red over AdBlue. Many LCV fleets are under-prepared to use the NOx reducing AdBlue in new models that meet Euro 6 emissions legislation, says Arval, a leading vehicle leasing and fleet management company. Euro 6 for LCVs took effect at the start of September although compliant vehicles have been making their way onto … [Read more...]
Tradelines 7 September
The coming weeks will be a frantic scrabble to shift metal to the customer in the most efficient way possible, to meet both profit targets and volume commitments given to the manufacturers earlier in the year, reports Glass's. Market feedback in recent months shows that the retail consumer has been a little less prevalent on the forecourts and the SMMT … [Read more...]
Tradelines 3 September
Mitsubishi Motors Corp.'s headquarters and Nagoya plant were raided by Japanese government officials this week. The raid comes after Mitsubishi said that more of its vehicle models were involved in a mileage cheating scandal than initially stated and deepens the crisis for the Japanese automaker struggling to recover from a mileage manipulation scandal … [Read more...]
VW UK told to clean up its act and compensate owners
An influential group of British politicians has called on the Government to set strict timelines for Volkswagen Group to recall tainted diesel vehicles and compensate their British owners. VW is "only just beginning to recall cars in the UK," where about 1.1 million vehicles were found to contain software that rigged emissions tests, said Parliament's … [Read more...]
Greedy dealers are losing money on sales
Fleets "hanging onto" cars and vans in an attempt to achieve unrealistic and inflated valuations are causing distortions in the used car and van markets, say Glass's. Reluctance to sell below these guide prices, and continually resubmitting vehicles for sale at the same or other auctions, creates a range of problems, said Rupert Pontin, director of … [Read more...]
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