Research shows that 93% of motorists would recommend that friends and family use one of Motor Codes’ 6,200 nationwide garages. The findings set out by the regulatory body demonstrate the significant impact the Code has on the customer experience, with subscribing garages averaging 92% overall satisfaction in customer surveys. Sampling over 3,700 … [Read more...]
Retail
Reminder service to keep MoT Test Certificates updated
More than 767,000 people miss their MOT test each year, risking up to £1,000 in potential fines, but now Motor Codes has the answer. The Motor Codes MOT and Service online reminder tool is a simple and reliable facility that ensures car owners never miss their annual MOT or service again. “Over 23 million MOTs are carried out each year and the reminder … [Read more...]
Good or bad garage guide can help drivers decide
On a daily basis, over 6,200 Motor Codes garages up and down the nation go above and beyond the call of duty to keep their customers happy. Now, Motor Codes has developed a checklist for motorists to help them identify if their garage is a shining star or a rusty rip-off. Stuart White, voted the UK’s top technician and owner of Surrey-based Motor Codes … [Read more...]
Customer care is key to keeping business and profits booming
Pleasing customers, generating loyalty, encouraging repeat custom and ultimately driving profits are vital elements in building the best service and repair business. Following its successful Golden Garages campaign that saw 9,000 members of the public voting for thousands of garages across the country, Motor Codes has compiled a selection of top tips for … [Read more...]
Cardiff garage among top ten in UK
Motor Codes has revealed the top ten garages in the UK as voted for by British motorists. Today sees the close of the second round of public voting as this nationwide competition - Golden Garages - approaches its climax to find the best local garage in Britain. Over 8,000 motorists have voted for their favourite local garage, with the final ten named … [Read more...]
Five Welsh garages picked as among best in UK
Three Cardiff garages, one in Barry and another in Haverfordwest have been voted as among the UK's best. Motor Codes - the government-supported regulatory body for the motor industry - announces the nation's Top 50 service and repair garages after three weeks of voting by British motorists. Motorists in the UK have nominated their Top 50 garages in … [Read more...]
Government backs good garage guide
The UK service and repair sector is set to be transformed in 2010 as Motor Codes embarks on its consumer awareness campaign boosted by support from the Department for Transport. Motor Codes is by far the largest consumer protection code of its kind with its subscriber base already exceeding 6,200 garages nationwide. Motor Codes Ltd provides motorists … [Read more...]