Honda UK has made major advances in satisfaction levels across its dealer network according to the results of a major industry survey. The brand made the biggest gains in the influential Car Dealer Power Survey 2016, climbing 20 places and establishing itself as one of the industry’s leading manufacturers, particularly when it comes to aftersales, new car … [Read more...]
Retail
High five sales celebrated in Europe
Registrations in Europe’s ‘Big 5’ markets saw a healthy increase of 9.3% in August, as market conditions improved following the 2% decline seen in July. Overall, registrations for August totalled 562,046 units, up from 514,428 in August 2015. Registrations YTD totalled 7.33 million units which is a 7.6% increase on the same period in 2015, SAAR figures … [Read more...]
Tradelines 14 September
Motorists hoping to bag a bargain following the Volkswagen Group emissions scandal will be disappointed, because residual values of models from VW, Audi, Skoda and Seat have barely moved, according to research. One year ago on 16 September 2015, when the VW emissions scandal broke, canny drivers might have hoped that sales of VW Group cars would drop and … [Read more...]
Drivers delay repairs due to lack of money
GoCompare insurance found that almost one in seven (15%) drivers have put off essential vehicle repairs and servicing because they couldn't afford them at the time. The survey of 2,000 UK motorists found that replacing tyres was the repair most likely to be delayed by motorists with brake related problems, mechanical repairs and windscreen repairs also … [Read more...]
PCP contracts and condition clauses surprise motorists
More may need to be done to educate the rapidly rising number of PCP customers about the condition in which their lease car should be returned, says Glass's. The vehicle data provider says that it is receiving notable anecdotal evidence from the trade that some customers are shocked to find that there are potential financial implications surrounding the … [Read more...]
Buyers now better protected with industry code
Motor Codes has announced the introduction of the new Industry Code of Practice for Vehicle Sales. The Code has been added in response to the growing number of enquiries received from car buyers since the arrival of the Consumer Rights Act and Alternative Dispute Resolution (ADR) legislation last October. The Citizens Advice Bureau also reported that, … [Read more...]
Dept of Transport is failing future Britain, say MPs
The Department for Transport needs a clear strategy to increase the use of ultra-low emission vehicles, reduce air pollution and so that it can meet decarbonisation and air quality targets, Britain's Environmental Audit Committee says in its report. Mary Creagh MP, Chair of the Committee, said, "The uptake of ultra-low emission vehicles like electric … [Read more...]
Newslines 9 September
Ken Skates, Wales Cabinet Secretary for Economy and Infrastructure welcomed the completion of a recent phase of work to improve the A55 tunnels. Lighting improvements between junctions 16 and 17 were carried out as part of Welsh Government’s £42 million investment in the safety and resilience of the tunnels and the Cabinet Secretary was keen emphasise … [Read more...]
EC toughens stance against Volkswagen
The European Commission is tightening screws on Volkswagen this week. The European Commission has found that Volkswagen Group broke consumer laws in 20 European Union countries by cheating on emissions tests, German daily Die Welt reported, citing Commission sources. Among them are the Consumer Sales and Guarantees Directive -- which prohibits … [Read more...]
Drivers confused over AdBlue in new diesels
Some fleet drivers are seeing red over AdBlue. Many LCV fleets are under-prepared to use the NOx reducing AdBlue in new models that meet Euro 6 emissions legislation, says Arval, a leading vehicle leasing and fleet management company. Euro 6 for LCVs took effect at the start of September although compliant vehicles have been making their way onto … [Read more...]
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