Bringing a huge boost for consumer protection, Motor Codes has announced a 45% surge in its independent garage subscriber-base, taking the number of formally-endorsed local businesses to more than 2,000 across the UK. Coupled with its 5,600-strong network of main dealers, all subscribed to the same clear-cut customer service standards and transparent … [Read more...]
Garage Guide
If you are looking for a garage which will treat you fairly and charge you reasonably, you can search the data base of businesses which have signed up for the Motor Industry Code of Practice.
It covers new cars, service and repair as well as warranty provision and operation.
There is a free post-code based search of garages near you, a telephone help line, and you can complain if you feel you have not been treated as you would expect from one of the businesses which has subscribed to the Code of Practice.
Mazda join Motor Codes scheme for customers to have their say
Mazda’s commitment to delivering first class customer service is being underlined through its link with Motor Codes which encourages every customer to record their level of satisfaction with service and repairs – for display online at motorcodes.co.uk. “The collaboration with Motor Codes emphasises Mazda’s strong ethos of transparency for customers. Through … [Read more...]
Motor Codes advice service proves its worth
The Trading Standards Institute-approved garage scheme has released half-yearly results from its advice line service. Figures show an exceptionally low level of consumer detriment amongst new car buyers and car servicing customers of Motor Codes subscribers. From a combined total of 424 FastTrack and standard conciliation cases (the free mediation services … [Read more...]
Over a third of Welsh motorists have driven without valid MoT certificate
A third of motorists admit to driving without a valid MOT The Society of Motor Manufacturers and Traders surveyed 1,000 UK motorists and found that, of those that have driven a car without a valid MOT, 67% admitted driving for up to a week before the retest, 24% for up to a month, 7% for up to six months and 2% for more than six months. By driving without … [Read more...]
Welsh technicians through to finals of national SkillAuto competition
The search for the UK’s best young automotive technicians has entered its final phase with the announcement of the finalists in the Institute of the Motor Industry’s SkillAuto competition, who will compete for gold at the UK Skills Show in November. Six Autopaint and Autotech and seven Autobody competitors will advance to the final at the Birmingham … [Read more...]
40 Welsh garages now win UK government approval
A new Government-backed car MOT and Service business was launched online this week with nearly 40 approved in Wales Approved Garages has over 350 industry approved garages throughout England, Scotland and Wales, with more garages joining every day. The simple online service allows customers to quickly find their nearest reputable garage for all their … [Read more...]
Welsh motorists nominate their favourite garages
Two Welsh garages are in Britain's top 20. Toyota World Bridgend has been voted best franchised garage and the independent honour has gone to A1 Motorcare of Rumney, Cardiff, after customers rated them the best in Wales. Motor Codes, the operator of government-backed codes of practice for the motor industry, has revealed the 20 most trusted garages in the … [Read more...]
Motorists have blown £55 Million on dodgy cars, says Citizens Advice
Citizens Advice is warning consumers to be on the lookout for problem motors after dodgy used cars bought from independent dealers topped the list of the ten most complained about consumer issues between April and June of this year. There were over 12,000 complaints about second hand cars bought from independent dealers - 8 per cent of all cases the … [Read more...]
Welsh are the most faithful car owners & like to use “their” repairer
Motorists in Wales appear to be the most loyal as 44% wouldn't change garages under any circumstances. Londoners are the most price sensitive with more than four out of five (82%) admitting they would switch to another garage if it was cheaper. Just one in 12 (8%) drivers will try a new garage for a service or MoT, but when it comes to tyres motorists … [Read more...]
New car lines
Jaguar's highly successful XF sports saloon is now available with a dramatic new appearance pack for customers who want their Jaguar to make an even stronger visual impact. The exclusive new Black Pack brings an added sense of power and purpose to the sought-after XF range, and follows closely in the wheel tracks of a similar option on the XK sports … [Read more...]
