Major car fleet manufacturers are failing company car drivers and missing significant sales opportunities through poorly designed websites.
The Manufacturer Website Evaluation by Sewells Research & Insight tasked 200 user-choosers with a free choice of company car to find vital information on the websites of 28 manufacturers, backed-up by an independent online mystery shop, and further assessed by an industry expert.
A new reporting system from epyx is designed to give the 18,000 garages that offer service and maintenance through its e-commerce platforms key data to maximise their business.
The company’s 1link Service Network is used by fleets totalling more than three million vehicles to transact SMR online with franchise dealers, independent garages, fast fits and more and the new Network Performance and Opportunities Report provides graphs, charts and tables that show how they are performing against recent years with comprehensive benchmarking.
