Specific weaknesses place the remarketing sector under increased threat from cybercrime, Vehicle Remarketing Association members heard at their first meeting of 2026. Mark Rodbert, CEO at idax Software, explained that rapid staff turnover in environments such as dealerships made it challenging to create a cybersecurity-aware culture, while the large amount … [Read more...]
Sound advice with a female accent
A vehicle leasing company says customers should be given the choice to speak with a female employee from enquiries through to sales. Devon-based company, Carparison, are offering customers the option of speaking to a female member of the team in an effort to make customers feel more comfortable when doing business with the automotive … [Read more...]
Staff are letting down dealers, say buyers
Expectations among car buyers are almost always satisfied by dealers, but customers remain less happy with the quality of dealer staff, research has revealed. The finding comes from a unique deep dive into the experiences of car buyers just revealed by Autovia, Britain's leading publisher of automotive advice and information. Every aspect of the buying … [Read more...]
