A vehicle leasing company says customers should be given the choice to speak with a female employee from enquiries through to sales. Devon-based company, Carparison, are offering customers the option of speaking to a female member of the team in an effort to make customers feel more comfortable when doing business with the automotive … [Read more...]
Staff are letting down dealers, say buyers
Expectations among car buyers are almost always satisfied by dealers, but customers remain less happy with the quality of dealer staff, research has revealed. The finding comes from a unique deep dive into the experiences of car buyers just revealed by Autovia, Britain's leading publisher of automotive advice and information. Every aspect of the buying … [Read more...]
