Scotland has the longest average fleet vehicle off-road times in the UK at 2.38 days, according to new figures released by epyx. Meanwhile, the shortest VOR wait is in the North East, with an average of 1.83 days between when a car or van enters a workshop and work is completed. The statistics – which cover the period January 2023 to October 2024 – have … [Read more...]
Motorists complaints soaring to record level
Complaints about garages, vehicles and service have soared by more than a third in recent months. The independent Motor Ombudsman said more than 1,600 cases were logged in three months, the most ever and a 35% rise over Q1 last year. It also took some 24,000 telephone calls about garages and that was a 56% rise over the same period last year. The analysts … [Read more...]
