Last year ended on a high for iRG Repair Group’s Newport branch which has won an Enterprise Rent-A-Car customer service award after achieving a ‘world-class’ score. The branch topped Enterprise’s South-West Region based on the feedback of customers, who were surveyed across several elements including the service they’d received from their respective … [Read more...]
Anxiety over car repairs is diminishing
The percentage of motorists who would be “anxious and financially stressed” by an expensive, unexpected car repair bill is falling, shows research carried out for the RAC Dealer Network. Those who would feel this way about having to spend £1,000 at a garage to keep their car on the road is now 33% compared to 46% when the same question was asked in 2023 and … [Read more...]
What to watch in winter
During winter, more than 1.2 million vehicle breakdowns are expected to occur - the equivalent of 9 breakdowns each minute. James Harding, a tyre specialist with 15 years of experience at Blackcircles has revealed the top five most common car issues drivers face during the winter months. 1. Weak or failing batteries “Cold temperatures significantly reduce … [Read more...]
Wales seriously lagging behind ability to repair EVs
A new analysis from Scrap Car Comparison reveals a growing EV “postcode lottery” in Wales, with several local authorities offering no access at all to fully certified EV mechanics, despite EV adoption continuing to rise. The study compared every UK motor repair business with those that employ at least one IMI TechSafe qualified EV technician. This allowed … [Read more...]
Reputable retailers key factor for used car buyers
Purchasing from a “reputable retailer” is the number one factor for used car buyers, according to a new survey. Conducted for the RAC Dealer Network and its aftersales partner Assurant, the research shows seller trustworthiness named by 62% of respondents — an increase from 59% in 2023 and 55% in 2021. In second place is the manufacturer and model of the … [Read more...]
Motorists mull over running costs in 2026
Three out of four motorists (75%) are worried the cost of running their car will rise in 2026. December’s Startline Used Car Tracker shows that 52% are concerned about the costs of insurance, 48% of petrol and diesel, 48% of buying a car and 37% of servicing. Other factors mentioned include repair bills (35%), charging an electric car (24%), motor finance … [Read more...]
Van MoT failures accelerating
TyreSafe says fleet risk specialist Verifleet found Light Commercial Vehicles (LCVs), or vans, are failing their first mandatory MOT test at double the rate of cars. The study found that 2021-registered LCVs had a 25.9% failure rate, compared to 12.6% for non-LCVs in the same age group. This safety crisis affects the UK's record-breaking van fleet of over … [Read more...]
Fleets urged to beware security issues with Chinese models
Fleets should take a “measured approach” to security risks highlighted by the government around Chinese-manufactured cars, says the Association of Fleet Professionals. Defence minister Luke Pollard last week warned Ministry of Defence employees were being urged not to discuss sensitive issues when travelling in Chinese cars and the use of such vehicles was … [Read more...]
Britain’s best garage is in Wales
Garej Arwyn Cyf, an independent vehicle repairer in Penygroes, Gwynedd, has been crowned the winner of The Motor Ombudsman’s Regional Star Award for Wales for the third year in a row. This is the first time that any Motor Ombudsman-accredited business in the UK has achieved such a feat since the Star Awards competition debuted in 2020. The Ombudsman’s … [Read more...]
Tradelines 26 November
New research from Drax Electric Vehicles shows that the majority of councils across Great Britain are now fully compliant with national public charging standards, marking a significant step forward in building a reliable EV charging network for drivers and business fleets. The findings, based on Freedom of Information responses from councils across Great … [Read more...]
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