Last year ended on a high for iRG Repair Group’s Newport branch which has won an Enterprise Rent-A-Car customer service award after achieving a ‘world-class’ score. The branch topped Enterprise’s South-West Region based on the feedback of customers, who were surveyed across several elements including the service they’d received from their respective … [Read more...]
QuestGates suggest car theft has moved to parts
As we look back on 2025, QuestGates’ latest research explores the key factors behind a sizeable and very welcome 12.57% decrease in car thefts. In-depth analysis of the Driver and Vehicle Licensing Agency lost or stolen dataset for the first eight months of 2025, compared to the same period a year earlier, reveals the headline stolen and recovered figures, … [Read more...]
Anxiety over car repairs is diminishing
The percentage of motorists who would be “anxious and financially stressed” by an expensive, unexpected car repair bill is falling, shows research carried out for the RAC Dealer Network. Those who would feel this way about having to spend £1,000 at a garage to keep their car on the road is now 33% compared to 46% when the same question was asked in 2023 and … [Read more...]
What to watch in winter
During winter, more than 1.2 million vehicle breakdowns are expected to occur - the equivalent of 9 breakdowns each minute. James Harding, a tyre specialist with 15 years of experience at Blackcircles has revealed the top five most common car issues drivers face during the winter months. 1. Weak or failing batteries “Cold temperatures significantly reduce … [Read more...]
Wales seriously lagging behind ability to repair EVs
A new analysis from Scrap Car Comparison reveals a growing EV “postcode lottery” in Wales, with several local authorities offering no access at all to fully certified EV mechanics, despite EV adoption continuing to rise. The study compared every UK motor repair business with those that employ at least one IMI TechSafe qualified EV technician. This allowed … [Read more...]
Motorists mull over running costs in 2026
Three out of four motorists (75%) are worried the cost of running their car will rise in 2026. December’s Startline Used Car Tracker shows that 52% are concerned about the costs of insurance, 48% of petrol and diesel, 48% of buying a car and 37% of servicing. Other factors mentioned include repair bills (35%), charging an electric car (24%), motor finance … [Read more...]
Cold raises the heat of frost-jacking, says Tracker
With recent temperatures across the UK plunging below zero, stolen vehicle recovery expert Tracker Network (UK) Ltd is reminding motorists to be on high alert for ‘frost jacking’ – a growing opportunistic crime trend where thieves steal unattended stationary cars with the engine left idling to defrost windows and warm up the cabin. Between November 2024 and … [Read more...]
Fleets urged to beware security issues with Chinese models
Fleets should take a “measured approach” to security risks highlighted by the government around Chinese-manufactured cars, says the Association of Fleet Professionals. Defence minister Luke Pollard last week warned Ministry of Defence employees were being urged not to discuss sensitive issues when travelling in Chinese cars and the use of such vehicles was … [Read more...]
Britain’s best garage is in Wales
Garej Arwyn Cyf, an independent vehicle repairer in Penygroes, Gwynedd, has been crowned the winner of The Motor Ombudsman’s Regional Star Award for Wales for the third year in a row. This is the first time that any Motor Ombudsman-accredited business in the UK has achieved such a feat since the Star Awards competition debuted in 2020. The Ombudsman’s … [Read more...]
Safety tech is putting a brake on sales car sales
The majority of buyers are put off by newer used cars equipped with advanced driver assistance systems such as audible speed limit alerts, according to a survey. November’s Startline Used Car Tracker shows 55% believe motorists are unconvinced of the recently introduced safety benefits, 20% that some opt instead for slightly older models with fewer ADAS … [Read more...]
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