The UK’s largest owner-managed loss adjusting and claims solutions group, QuestGates, has completed its initial analysis of the Driver and Vehicle Licensing Agency Lost or Stolen data for 2025, revealing encouraging trends for the motor insurance market. For the motor insurance industry and motorists in general, the data points to a clear shift in the right … [Read more...]
Law firms are facing possible action from the FCA
The Financial Conduct Authority has warned law firms representing clients involved in motor finance commission claims they must act in the claimants' best interest and not charge exorbitant exit fees. The watchdog has teamed up with the Solicitors Regulation Authority to make sure that all rules are being followed, as claims continue to build up and say … [Read more...]
Cybercrime increasing threat to dealers
Specific weaknesses place the remarketing sector under increased threat from cybercrime, Vehicle Remarketing Association members heard at their first meeting of 2026. Mark Rodbert, CEO at idax Software, explained that rapid staff turnover in environments such as dealerships made it challenging to create a cybersecurity-aware culture, while the large amount … [Read more...]
Crime hits a quarter of UK motorists
A quarter of drivers (26%) have fallen victim to vehicle crime such as theft or vandalism in the past 12 months, according to the RAC. Those who live in towns and city centres are much more likely to have been targeted, with 45% of motorists in these areas experiencing vehicle crime compared to just 15% in rural postcodes and one-in-five (20%) in the … [Read more...]
Call to slash drug-driving reoffending
Drug-drive reoffending have surged by more than 134 percent in the last four years revealing a system that is broken and in need of urgent reform, according to victims and road safety campaigners. A Freedom of Information (FOI) request submitted to the Ministry of Justice by road safety charity IAM RoadSmart shows that drug-drive re-offending rates are … [Read more...]
New car-crime trends to be explained
The latest developments in crime affecting the used vehicle sector are the focus of the first Vehicle Remarketing Association member meeting of 2026. Taking place at epyx's Meriden offices tomorrow Thursday 22 January, it will cover topics including the rise of ghost plates, new trends in clocking, the spread of keyless theft, and how to improve your cyber … [Read more...]
QuestGates suggest car theft has moved to parts
As we look back on 2025, QuestGates’ latest research explores the key factors behind a sizeable and very welcome 12.57% decrease in car thefts. In-depth analysis of the Driver and Vehicle Licensing Agency lost or stolen dataset for the first eight months of 2025, compared to the same period a year earlier, reveals the headline stolen and recovered figures, … [Read more...]
Pavement parking bans left to councils
Disabled people will benefit from new local powers being made available to local leaders across England to introduce pavement parking restrictions across their area, helping keep them clear and accessible for everyone who uses them, while allowing exemptions where needed. Blocked pavements can create serious barriers for parents with pushchairs, wheelchair … [Read more...]
New plate law could increase fraud
A new proposal to amend the British Standard for number plates, BS AU 145e, has triggered urgent concern across the automotive industry sector as experts warn the ban could increase the circulation of illegal plates. Industry leaders are warning that removing these compliant products from legitimate suppliers could push motorists towards unregulated online … [Read more...]
DVLA issues anti-fraud advice
Latest figures show that in 2024, almost 20,000 customers called DVLA’s contact centre to report fraudulent activity. Now, the DVLA is reminding motorists how they can keep themselves safe from vehicle and driving licence scams.The DVLA has been criticised for being too lax in checking out applicants for duplicate V5C forms and allowing cloned cars to be … [Read more...]
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