Some daily rental companies are beginning to turn down fleet business in favour of higher margin consumer bookings, the Association of Fleet Professional is reporting.
James Pestell, AFP Director, said that businesses were finding no vehicles were available using corporate rental online portals but then discovering that if they visited a rental outlet in person, they could hire a car or van at a retail rate using a credit card.
“On the other hand, fleets are regular and reliable customers for daily rental and often have longstanding relationships with their preferred rental suppliers. Their needs should arguably be given due consideration. Certainly, we suspect that many of our members would rather be given the opportunity to have conversations about rates than simply be shown zero availability when there are vehicles available for rent.”
