The Finance & Leasing Association (FLA) has re-launched its impartial online guide for customers buying a car on finance. Unique to www.FinancingYourCar.org.uk is an online tool which finds Specialist Automotive Finance dealerships so customers can be confident they are speaking to a motor finance professional. Using postcodes, it shows the ten nearest SAF approved showrooms to the user, and includes links to the dealers’ websites and directions if needed.
If you are looking for a garage which will treat you fairly and charge you reasonably, you can search the data base of businesses which have signed up for the Motor Industry Code of Practice. It covers new cars, service and repair as well as warranty provision and operation. There is a free post-code based search of garages near you, a telephone help line, and you can complain if you feel you have not been treated as you would expect from one of the businesses which has subscribed to the Code of Practice.
Wales Citizens Advice