Welsh dealers with the Kia franchise cleaned up in the brand's retail awards for 2023. For the third consecutive year, Gravells Kia Bridgend was awarded the prestigious ‘Dealer of the Year’ title and Jonathan Gravell (below left) received the trophy from Paul Philpott, President and CEO of Kia UK Limited in the dealer convention in Liverpool. An exceptional hattrick result was achieved by the … [Read more...]
Gravells excel for Kia UK
Gravells of Bridgend has swept the board in the annual Kia UK dealer awards. The 2022 Kia Dealer Excellence Awards celebrate the best performing dealerships of the past year and each of the award winners were commended for their exceptional efforts over the past twelve months across sales, after sales and customer experience categories. For the second consecutive year, the overall ‘Dealer of … [Read more...]
Welsh family car dealership’ profits soar
West Wales family garage group Gravell’s saw its profits rise to almost £5m in 2021, accounts have shown. Documents in Companies House show its turnover rose by almost £20m to reach an impressive £96.3m compared to £76.5m in the previous year. Some £85.8m came from vehicle sales with parts and service sales adding £6.6m while a further £3.9m came from other sales such as finance … [Read more...]
Gravells & Pentraeth win Kia recognition
Kia’s Welsh dealers Gravells and Pentraeth Automotive have been singled out for their outstanding recovery from this spring’s CV-19 lockdown. With dealerships across the UK reopening in June following the UK wide lockdown, Kia Motors (UK) Limited has rewarded 34 dealers across its 187-strong network for their outstanding performance since reopening. With a long tradition of recognising and … [Read more...]
Kia Kidwelly cares for community
Staff at Gravells Kia Kidwelly have been supporting the local community by delivering groceries to those vulnerable or self-isolating in the area. Charlotte Gravell, staff member and volunteer for the Community Action Group for Kidwelly and Mynydd-y-Garreg, has partnered with ‘Burns Parc y Bocs Farm Shop’ to allow those affected to place an order for their groceries over the phone. Gravells … [Read more...]
Renault honours Welsh dealers
The outstanding performances of two Welsh Renault dealers have been recognised in the company’s annual European celebration of excellence. The UK’s highest performing dealers were awarded commendations and attended the Paris event with Groupe Renault’s UK Managing Director, Vincent Tourette, and Louise O'Sullivan, UK Network Development Director. They visited the Technocentre, Renault’s … [Read more...]
Welsh Renault dealers are best in UK
Two Welsh dealerships have triumphed in Groupe Renault awards for the last 12 months. Britain's oldest Renault franchise, Gravells of Kidwelly, was selected as the best medium sized dealership while Renault Cardiff topped the large dealers' group. Groupe Renault UK assessed the performance of each dealer by considering a variety of key performance indicators including customer satisfaction, … [Read more...]
Tradelines 20 December
Kia’s seven years warranty is Britain’s best, say workshops. Garages commended Kia for its quick resolution and parts availability, which gives greatest satisfaction to their customers. Motor industry charity Ben has raised over £135,000 from its black tie dinner and dance. Other events pushed it beyond £214,000 this year. Bringing the UK’s automotive industry together again for the … [Read more...]
Newslines 14 May
With the holiday season getting into swing, the RAC has launched the most comprehensive European breakdown cover available. A first for the industry, the new 5 Star Defaqto Rated RAC Comprehensive Plus European Breakdown Cover operates in 48 countries, covers nine passengers or more, and offers up to £1,000 towards garage labour costs – more than any other major provider and comes with … [Read more...]
Sheer genius of Gravells
Kia is currently trialling its new Kia Genius programme with six dealerships across the country taking part – each employing a ‘Kia Genius’. Kia identified a shift in its customers’ habits with the increase in digital and mobile technologies that in some cases can remove the personal aspect from the buying process. This new scheme, which has been developed to address the changing … [Read more...]