Economy and Transport Secretary Ken Skates has been to Manchester to meet the operator delivering the new rail services contract in Wales and the borders from October.
Transport Secretary Ken Skates and Kevin Thomas, Chief Executive of Transport for Wales Rail Services met Aline Frantzen, Managing Director of Metrolink to go behind the scenes and experience the day to day running of the successful system.
During the visit, the Cabinet Secretary had a tour around the Network Management Centre, which as the control room and customer service centre, is the heart of the Metrolink operation.
The network is monitored from the centre using radio communication, CCTV and tram management systems and key messages are delivered to drivers from the control room in times of disruption.
Manchester’s Metrolink was established in 1992 and is now the UK’s largest light rail network, with 97km of track. The network includes 120 trams and 92 stops with over 40 million customer journeys each year, with 800 members of staff.